We are dedicated to ensuring you are satisfied with the products you buy from the Ecobead online store.  We understand that buying online means you cannot see the product in person first, so if, for any reason when you receive your order it is not as you expected then we will provide a refund (less shipping) within 30 days of receipt.  We will need proof of purchase and reason for return.  

If you require a refund, please contact and we will provide further instructions.

For change of mind returns, Customer is responsible for the return shipping costs.